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Sales Automation systems are information systems used in marketing and management that automate some sales and sales force management functions. They are frequently combined with a marketing information system, in which case they are often called customer relationship management systems.

Results 1 - 25 of 42 matches Sort Results By : Published Date | Title | Company name
Optimize Retail Operations and Lower Costs by Enhancing Your Use of IT
By : IBM Published Date: Jan 13, 2005
Point of service is the key to every retail operation. But with e-mail marketing, in-store/self-service kiosks and more, the definition of point of service is changing. These changes create a unique opportunity to utilize advanced technologies to improve the customer experience. The IBM Retail Environment for SUSE LINUX (IRES) is designed to help retailers do just this -- while generating higher profits.
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IBM
The Changing Dynamics of Retail Promotions
By : IBM Published Date: Feb 28, 2007
Traditionally, retail promotions were handled by the merchandising, marketing and finance departments. Now companies are finding that by implementing promotions strategies deep within their infrastructure, they can increase profit uplift. Get the IBM white paper and see how optimizing retail promotions can positively affect your business.
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IBM
Cashless Self Checkout: A Growing Trend That May Be Right For You
By : IBM Published Date: Jan 08, 2008
According to Selfserviceworld.com, 50 percent of consumers prefer to use credit cards at self-checkout counters. As credit card usage continues to rise, it's beneficial for retailers to consider non-cash methods of payment. Download the white paper and see how self-checkout solutions from IBM can help increase sales and improve customer satisfaction.

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IBM
How Fast-Growing Companies Obtain CRM Success
By : Netsuite Published Date: Apr 11, 2006
This white paper reveals the most vital elements needed to develop a seamless value chain; one that realistically enables an SMB to develop valuable 2-way relationships with their most valuable customer segments.
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Netsuite
How to Outsell the Competition
By : Netsuite Published Date: May 30, 2007
Sales Benchmark Index presents information in this NetSuite White Paper that helps sales management succeed in implementing a data-driven decision making process for sales success. Five steps for developing a sales benchmark are defined, with a list of key metrics you can use.
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Netsuite
Microsoft Dynamics Case Study: Best Buy for Business
By : Microsoft Published Date: Jun 27, 2007
Saddled with a home-grown business-management tool originally designed for its retail business, the Best Buy for Business sought a solution that would support its extensive outside sales force and would provide a commercial CRM solution it could sell to business customers. Best Buy for Business found both in Microsoft Dynamics CRM.
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Microsoft
Nine Indicators It's Time to Replace Your Commission System
By : ACTEK, Inc. Published Date: Mar 06, 2007
Download this very brief guide now and reflect on the 9 Indicators. If you answer "no" to two or more of the questions listed within, there is undoubtedly sufficient ROI to strongly consider replacing your current incentive compensation system.
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ACTEK, Inc.
On-Demand Versus On-Premise CRM: Are There Performance Differences?
By : BusinessObjects Published Date: Jan 09, 2007
On-Demand CRM provides faster implementation, lower costs, and more rapid ROI when compared to On-Premise.  Make sure you're making the right decisions for your CRM.
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BusinessObjects
Pharmaceutical Social Media Marketing: Risks and Regulatory Issues
By : Cymfony Published Date: Sep 04, 2007
The pharmaceutical industry is very interested in using social media to promote products, services and issues important to it. However, many drug firm executives are uncertain about how to tackle the legal and regulatory issues associated with social media communications.
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Cymfony
Run Away to Join the New Circus - Sales 2.0 Whitepaper Part 1
By : Landslide Technologies Published Date: Sep 07, 2007
What sales is has not changed. How sales are accomplished is changing radically. In this first of a two-part whitepaper,  we present an overview of the state of sales today, supported by metrics from our 2007 Sales Performance Optimization survey.  The differences between S1.0 and S2.0 are represented in the comparison between old-style circus companies and  the modern circus (think Ringling Bros. vs. Cirque du Soleil).
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Landslide Technologies
Sharing Secrets: Online Insight's Golden Nugget Breakthrough for Relationship Management
By : Online Insight Published Date: Jan 06, 2006
This white paper describes Online Insight's vision for the next generation in sales and marketing, driven not by guesstimates about a customer based on ancient demographics and historical purchases, but by up-to-the second needs and preferences measured real-time in a first-hand "collaborative customer conversation."
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Online Insight
Sales Force Automation Case Study: TaylorMade Golf, Inc.
By : AT&T Published Date: May 14, 2008
Wholesale sales representatives sell TaylorMade golf clubs, clothing and accessories to more than 10,000 retail outlets. TaylorMade executives concluded that if the company could automate these value-added sales force services, which were requiring more than 60% of the company's 100+ wholesale representatives' in-outlet time, the overhead savings and increase in sales revenue could be significant. Read how TaylorMade addressed this challenge in this case study.

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AT&T
Sales Force Automation Case Study: adidas America
By : AT&T Published Date: Sep 20, 2007
A leader in its industry, adidas America recognized that it could increase its sales potential by automating many components of the sales process. Tim Oligmueller, sales force automation manager for adidas America, wanted to reduce the number of calls from sales representatives in the field to check on product availability, enabling them to capture "at-once" business and show customers that the company is on the cutting edge not only in footwear and apparel design, but also in customer service.
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AT&T
The Agile Service Operation Embraces Technology
By : ServicePower Published Date: Jul 03, 2007

Technology can prove to be a vital component in the quest for service profitability. However, there is a lot of technology out there targeted at field service organizations which has evolved to the point where its introduction in customer-facing functions can significantly enhance organizational productivity.


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ServicePower
The Future Sales Force - A Consultative Approach
By : Microsoft Published Date: Sep 04, 2006
If your company uses a contact management or customer relationship management (CRM system), you need to ask one additional key question. Does your CRM or contact management system tie your consultative sales, ROI analysis and proposal production process together?
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Microsoft
The Importance of Personalization
By : Gold Lasso Published Date: Jun 01, 2005
Since the introduction of e-mail as a viable marketing and communications vehicle, the focus has shifted from a "one size fits all" model to content that is relevant and specific to the intended recipient. This paper reviews general concepts behind personalization, further investigates its advantages, discusses the challenges to personalizing campaigns and provides solutions to overcome the challenges.
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Gold Lasso
Travel and Procurement: The Convergence
By : Concur Published Date: Oct 31, 2007

According to a recent Aberdeen Group survey, companies that don’t use an integrated travel and entertainment (T&E) expense management service are falling behind in almost every measure of financial management. Aberdeen presents figures showing that they pay 37 percent more to process their expense reports,  take three times longer to reimburse employees, and are essentially working in the dark when it comes to controlling travel expenditures.


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Concur
The Dawn of a New Industry: Internet Video Production and Marketing
By : Fathom SEO Published Date: Nov 14, 2007
Learn what it takes to produce online videos that drive sales, leads and publicity for your business. This guide explains why Internet video is growing at such a rapid pace and offers tips on how to begin your own video marketing campaigns.
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Fathom SEO
Think. Think Different. Think Again. Sales 2.0 Whitepaper Part 2
By : Landslide Technologies Published Date: Aug 07, 2007
If you think you know sales, you likely are bringing to this topic a history and track record that has served you well.  This paper attempts to offer the cautionary warning that what has worked in your past may not serve your current  sales reps as well today, and could actually hurt their performance. Sales 1.0 was about lone wolves, product superiority,  proven skills and making the number.
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Landslide Technologies
Using Proven Personalization Techniques
By : BroadVision Published Date: Dec 07, 2005
This white paper provides an overview of the most useful personalization techniques and discusses how to combine personalization strategy with personalization techniques.
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BroadVision
Virtualizing Sales and Marketing: Driving Revenue, Lowering Costs and More
By : Citrix Online Published Date: May 14, 2007
Many businesses have harnessed the unique capabilities of web conferencing to move their outbound marketing programs to the Internet and virtualize their sales activities. On the surface, the apparent benefits appear to include lower costs and increased sales – but do the benefits go deeper? What are the pitfalls? And are there particular steps in the sales process that work better than others?
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Citrix Online
Video Presentation: The Dawn of a New Industry
By : Fathom SEO Published Date: Feb 06, 2008
Watch what it takes to takes to produce online videos that drive sales, leads and publicity for your business. This quick presentation explains why Internet video is growing at such a rapid pace and offers tips on how to begin your own video marketing campaigns.
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Fathom SEO
What You Should Know About Email Marketing Deliverability
By : Gold Lasso Published Date: Jan 11, 2005
Successful delivery is the driving force behind an effective email marketing campaign. The purpose of this paper is to provide a summary of terms (or jargon) related to e-mail deliverability, increase general knowledge of the concept, discuss delivery barriers and provide tactics to overcome these issues.
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Gold Lasso
Web Conferencing's Expanding Role in Training
By : Citrix Online Published Date: Mar 09, 2007
This white paper describes the results of a survey of 533 trainers conducted in December 2006-January 2007 concerning the usage levels, benefits, and justifications for web conferencing as a training application. It explores trainer attitudes concerning the relationship between a variety of synchronous and asynchronous tools, as well as the impact of web conferencing on live, in-person training.
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Citrix Online
Web-Enabled Applications and the Internet: Satisfying the Growing Expectations of Business Users
By : Quocirca Published Date: Oct 26, 2007
Businesses across Europe are becoming increasingly reliant on web-enabled applications that are accessed over the public internet. One of the key drivers for this is to open up communications with external organizations that are fundamental to core business processes.
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Quocirca
 
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Application Integration, Application Performance Management, Best Practices, Business Activity Monitoring, Business Analytics, Business Integration, Business Intelligence, Business Management, Business Metrics, Business Process Automation, Business Process Management, Call Center Management, Call Center Software, Change Management, Corporate Governance, Customer Interaction Service, Customer Relationship Management, Customer Satisfaction, Customer Service, eBusiness, Enterprise Resource Planning, Enterprise Software, eProcurement, Extranets, Groupware Workflow, HIPAA Compliance, IP Faxing, IT Spending, Marketing Automation, Performance Testing, Product Lifecycle Management, Project Management, Return On Investment, Risk Management, Sales & Marketing Software, Sales Automation, Server Virtualization, Simulation Software, Supply Chain Management, System Management Software, Total Cost of Ownership, Video Conferencing, Voice Recognition, Voice Over IP, Workforce Management, Incentive Compensation, Spend Management
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