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IT Management

IT Management includes a variety of functions for managing computers in a networked environment, including software distribution, version control, backup & recovery, job scheduling, virus protection and performance and capacity planning.

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10 Best Practices for IT Request Management
By : newScale Published Date: Nov 15, 2007
This white paper outlines the challenges associated with IT Request Management and ten best practices that represent the hard-won knowledge from dozens of successful Service Request Management projects. By following these guidelines, your IT organization can provide more responsive service delivery, increase operational efficiency, and improve internal customer satisfaction.
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newScale
10 Gigabit Ethernet Technology Overview and Applications for Enterprise Data Centers
By : BLADE Network Technologies Published Date: Nov 05, 2008
This Technology Brief is divided into two parts. The first part discusses the evolution of Ethernet, and then focuses on 10 Gigabit Ethernet and related transceiver and cabling technologies. The second part examines BLADE’s RackSwitch product line, including 10 GbE applications within enterprise networks and data centers.
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BLADE Network Technologies
10 Things to Look for When Buying Project Management Software
By : Metafuse Published Date: Apr 20, 2006
Looking for project management software can often be confusing. There are so many choices in the market, how do you narrow your search? This white paper gives you 10 tips to guide your solution search.
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Metafuse
10 Ways to Sell Upper Management on a Network Upgrade
By : ITManagement Published Date: Oct 10, 2007
The days of deploying new equipment for the sake of having the latest and greatest ended when the Internet bubble burst. So when you know it's time for a network upgrade, you need to have more than the technical facts — you need to arm yourself with a rock-solid business case. Start with these 10 ways to sell the members of your upper-management team on the network upgrade.
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ITManagement
11 Criteria For Selecting The Best ERP System Replacement
By : Epicor Published Date: Apr 19, 2006
An ERP system is your information backbone and reaches into all areas of your business and value-chain. Replacing it can open unlimited business opportunities. In this white paper are the 11 criteria that will allow you to identify and select the ERP system replacement solution that will meet these expectations.
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Epicor
15 Minute Guide to Enterprise Content Management
By : EMC Published Date: May 08, 2006
The 15 Minute Guide to Enterprise Content Management (ECM) provides a nonpartisan look at the what, why, when, where, how and who of enterprise content management. This guide will give you the basics of ECM and its related technologies, tips for successful implementation.
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EMC
3 Key Chapters from the Award-Winning Book 'Software without Borders'
By : Accelerance Published Date: Jun 15, 2006
Despite the fact that Software Executives are pressured to do more with less and cut costs to the bone, many see offshoring as a "threat."  They know they need to go offshore - but where? And with who? What they want is an easier, better, more effective and safer way to use offshore programming resources.
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Accelerance
4 Steps Toward Creating a Better Performance Management System
By : Halogen Software Published Date: Feb 01, 2007
Good performance management cannot be reduced to a "magical form," but instead is a process that provides feedback, accountability, and documentation for performance outcomes. It also helps employees to channel their talents toward organizational goals. This paper talks about 4 key areas of Employee Performance Management for your company to focus on.
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Halogen Software
5 Steps to Successful IT Consolidation
By : Riverbed Published Date: Jun 26, 2006
Has your Enterprise made the strategic decision to consolidate remote site IT infrastructure into central data centers? Then you have probably discovered that consolidation projects are fraught with technical, organization, and implementation challenges that require a well thought-out strategy. Download this paper by Riverbed and discover a clear 5-step approach to making sure every consolidation project is successful.
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Riverbed
5S As An Integral Part of Six Sigma
By : Villanova Published Date: Jul 18, 2006
Based on the Japanese words Seiri, Seiton, Seiso, Seiketsu and Shitsuke, the 5S philosophy focuses on effective workplace organization and standardized work procedures. 5S simplifies your work environment, reduces waste and non-value activity while improving quality efficiency and safety. Once fully implemented, the 5S process can increase morale, create positive impressions on customers, and increase efficiency and organization.
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Villanova
7 Strategies for Enabling IT to Activate the Business
By : BMC Software Published Date: Nov 07, 2005
This white paper from BMC Software reviews how IT organizations can become more responsive to Business Service Management needs, and accelerate the business by following the same steps that people would use when trying to improve the way they play golf.
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BMC Software
A Consulting Assessment: Examination, Evaluation and Recommendation
By : AT&T Published Date: Aug 02, 2008
Whether you’re implementing new technologies, upgrading existing infrastructure or evaluating current needs, consultants can help you identify and document the gap between your current situation and a desired future state. When an assessment is done correctly, it can provide a solid foundation for successful implementation and improvement. The consultant first interviews stakeholders, analyzes data, and compares your business against best practices or specific industry competitors.
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AT&T
A Corporate Guide to Better Decisions through IT
By : SAP Published Date: Dec 01, 2007
Learn how to make better decisions through IT: Efficiency is at the heart of your business goals—whether it is efficient operations, customer interactions, financial transactions, or human resources support. If your company is operating efficiently, you make faster, smarter decisions, respond quickly to market changes, reduce costs, and consistently meet performance standards.
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SAP
A Juicy IT Story: How IT Outsourcing Helped Sunny Delight Beverages
By : OneNeck IT Services Published Date: Feb 06, 2007
When he joined SDBC in May of 2004, SunnyD's Chief Information Officer and Global Controller was faced with a classic build-or-buy decision, although the circumstances were less than typical. Despite the company just being carved out from Procter & Gamble with an experienced management team and a well-known brand name, it was missing a crucial operational element — an entire information technology infrastructure.
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OneNeck IT Services
A PDF Primer
By : PDF Tools Published Date: Oct 24, 2005
PDF files are prevalent in virtually all market segments worldwide. Most people know and use the term "PDF" but have misconceptions what it can and can't do. The purpose of this White Paper is to explain what PDF actually is and what it's strengths and limitations are.
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PDF Tools
A Practical Guide to SOA for IT Architects
By : Systinet Published Date: Oct 21, 2005
As a strategy for creating a flexible and agile IT, service-oriented architecture (SOA) has gained considerable momentum in recent years, largely due to the advent of standards-based Web services.
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Systinet
A Systematic Approach to Buying Software
By : HyperOffice Published Date: Jan 11, 2008
This white paper proposes that our purchase decision meets our expectations and does not end in “divorce”, so to speak. An exhaustive list of things that are important while buying software, from company background to how our data is handled. Also includes a practical “software selection tool” to be used for purchase decisions.
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HyperOffice
Achieve Greater Efficiency in Asset Management
By : IBM Published Date: Dec 14, 2006
You face key challenges–technological and organizational–in enterprise asset management. Every last vehicle and material is under your control, often in different software formats that only provide you with a partial view of your enterprise. We would like to share a white paper with you that explains how you can see your assets holistically and optimize their performance.

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IBM
Achieving Business Performance Goals through Virtualization Management Best Practices
By : eG Innovations Published Date: Apr 08, 2008
This EMA white paper investigates virtualization management issues in detail, outlining the key drivers and outcomes of virtualization, explaining critical inhibitors to virtualization success (and how to overcome them), and describing core virtualization performance management solution requirements. It also briefly describes one such solution, the eG Enterprise Suite, and includes a short case study highlighting this solution in action.
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eG Innovations
Adapating endpoint security to mobilized consumerization of corporate IT
By : DeviceLock, Inc. Published Date: Nov 18, 2008
Personal digital assistants and smartphones are here to stay, and new mobile applications are emerging to entice even more enterprise users to rely on the devices.  The trend poses a major threat to data security and can undermine an otherwise solid data leakage prevention strategy.
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DeviceLock, Inc.
Addressing the Operational Challenges of Administrative Passwords
By : ManageEngine Published Date: Sep 19, 2007
Enterprises making use of various IT systems (servers, devices, applications etc.) face numerous challenges due to the proliferation of administrative passwords (also called as privileged passwords). This white paper discusses the problems associated with administrative password proliferation with special reference to the issues related to shared administrative passwords and service accounts.
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ManageEngine
Advancing Productivity Where Complexity and Urgency Collide
By : XOsoft Published Date: Dec 20, 2005
Creating business value is the ultimate goal of investing in new IT technologies. This paper offers recommendations for both IT users and vendors that are vital to ensure that this goal is met.
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XOsoft
An Agile Framework for Fast, Flexible, Low-Risk Service Deployments
By : iWay Software Published Date: Aug 16, 2006
Can service-oriented architecture (SOA) principles untangle the complexity of today's business integration requirements? This paper provides an overview of the promises and realities of collaborative SOA environments, and describes how iWay SOA Middleware solutions make the benefits of an SOA achievable, while protecting investments in already-in-place applications, middleware, and information systems.
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iWay Software
An Opportunistic Entry Point into IT Process Automation
By : LANDesk Published Date: Nov 16, 2006
As IT departments work to transition from "firefighting mode" to becoming more proactive and responsive, a key step along the path is to implement labor-saving automation tools that allow more tasks to be done more rapidly, using fewer resources and with greater predictability and reliability.
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LANDesk
An Overview of Microsoft Exchange Server 2007
By : Microsoft Exchange Published Date: Oct 18, 2006
Today’s business requirements—such as security, disaster recovery, and mobility—are more extensive than ever before. To meet these requirements, Microsoft® Exchange has extended its reach beyond simple e-mail to increase user productivity and keep information close at hand, while being flexible enough to meet your organization’s administrative model.
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Microsoft Exchange
 
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IT Management

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