Service Management The term Service Management is most widely used as the component of Operations Support Systems responsible for service delivery, such as order management, inventory management, provisioning and activation, network topology management and maintenance, and stability/performance diagnostics of communication service providers and their networks. A service management system automates manual operations of the network, delivery services, and support, making these areas more efficient and error-free.
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Have you considered the suitability of spreadsheets for business planning and more importantly, the danger they pose to the security and competitiveness of your organization? If not, here are six questions you should ask yourself.
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This paper explains how to establish a highly collaborative, demand-driven planning process that will help you overcome these modern challenges.
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Having the tools, insight, and analytics to quickly identify savings and balance risk factors is a necessary prerequisite for supporting critical source-today processes, which enable you to drive company performance.
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The Farmers Insurance Case Study tells the story of Perimeter's progressive relationship with Farmers Insurance and Perimeter's messaging suite of services. The relationship first began about 10 years ago, when Farmers signed up for Hosted CMS to boost productivity and create a consistent corporate brand for their agents. Download this case study now to find out how working with Perimeter can simplify your IT needs.
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Learn how to unburden your VDI infrastructure and gain added security, network performance improvements and optimizations, while improving the architecture for non-VDI application specific systems.
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By: nimsoft
Published Date: Apr 10, 2012
Without effective monitoring of your virtual environments, the benefits you gain from virtualization are offset by the costs and complexity of using several tools to track and monitor the performance of your environments. Explore the new monitoring challenges that virtualization presents, and learn how you can address them with best practices.
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By: nimsoft
Published Date: Apr 10, 2012
Read this white paper and get proven strategies and approaches for getting all three right. Based on the lessons of veteran service provider executives, this paper offers specific guidelines service providers can implement to boost their chances for success.
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By: nimsoft
Published Date: Apr 10, 2012
According to Forrester Research, "end-user experience has to be the benchmark for enterprise application performance*," which of course makes perfect sense, given that enterprises are spending billions of dollars to enable productivity and automation gains as specifically directed by end-users. Read to find out more.
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By: nimsoft
Published Date: Apr 10, 2012
The ITMaaS segment is a part of the broader SaaS world. However, the adoption drivers and emerging market characteristics of the segment mimic those of IaaS and PaaS to a greater degree than the enterprise SaaS market.
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The broker-dealer selects the products the advisors offer, provides expertise, training and collateral, and delivers a technology platform for its advisors. These unique characteristics allow them to give its affiliated advisory firms the flexibility and resources of a large brokerage, while preserving the culture of personal service that customers expect from smaller companies.
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By: Aternity
Published Date: Dec 30, 2011
EMA provides research and analysis of today's End User Experience (EUE) and Application Performance Management (APM) technologies along with a thoughtful presentation on the Top 10 Myths to dispel before purchasing any monitoring tool. Guest speakers include Julie Craig, EMA Research Director, and Trevor Matz, President and CEO of Aternity.
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By: OpenText
Published Date: Dec 14, 2011
An organization cannot sustain long-term success without managing its information effectively... Building a foundation for information governance is your next step.
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Oracle Business Process Analysis (BPA) Suite speeds process innovation by rapidly modeling business processes and converting them into IT executables.
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This white paper explains how an integrated middleware suite helps customers create and manage effective SOA environments.
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Over the years, the tools to implement SOA have become more and more capable, sometimes at the price of complexity. In this new release of SOA Suite (11g), Oracle continues to emphasize on simplification of the development, management and monitoring of service-oriented architectures, while delivering the extreme performance & scalability required for mission-critical environments.
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By: HP
Published Date: May 08, 2012
Read this whitepaper to learn three simple steps Small to medium size businesses can take to heighten business performance and increase brand office productivity.
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Read the informational story now and learn why companies like MasterBrand Cabinets chose Steelhead® WAN optimization appliances for superior performance.
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With the help of solutions from Riverbed Technology, Constangy, Brooks & Smith consolidated and virtualized many different servers, and eliminated the expense and difficulty of remotely managing hardware and software. Learn how you can too.
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By: IBM
Published Date: Apr 18, 2012
The term virtualization refers to the creation of virtual machines, virtual networks, and virtual disks (logical images of physical resources) that can execute work and then be returned to a shared resource pool. Cloud computing makes use of virtualization but cloud computing also focuses on allowing computing to be delivered as a service.
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By: IBM
Published Date: Apr 18, 2012
IBM Tivoli Netcool/OMNIbus is a "manager of managers" designed to collect and correlate events and provide a holistic "single pane of glass" view into the health and performance of the entire business IT and network infrastructure, with its increasingly instrumented devices.
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By: IBM
Published Date: Apr 18, 2012
Integrated Services Management, or ISM, is a major evolutionary force guiding management technology and practice progress in enterprises today. The implications of ISM are broad, but the essence of the initiative is a re-thinking of how IT delivers value to the organization it serves, and a re-framing of all IT contributions around the concept of services.
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By: IBM
Published Date: Apr 18, 2012
IBM IT service management solutions help control costs, enhance performance and increase security in the virtual environment, with software for IT provisioning, IT monitoring, virtual storage, IT security, usage and accounting, software license management and more.
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By: Epicor
Published Date: Mar 29, 2012
Recent trends in the distribution industry are forcing companies to continually re-evaluate their processes and value propositions and strategically chart new courses.
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Read this white paper to separate the technology and business potential from the marketing fluff. Get answers to your most pressing cloud questions and better understand when and where the cloud makes the most sense for your organization.
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Thanks to the emergence of cloud computing, IT environments must now be a broker of IT services across the enterprise. But how do you achieve the right IT balance for delivering cloud services? Read this white paper to find out.
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