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Interactive Intelligence

Interactive Intelligence
INFORMATION
Phone :
(317) 872-3000
Address :
7601 Interactive Way
Indianapolis, IN 46278

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About This Company :
Interactive Intelligence Inc. provides the most innovative contact center and IP telephony products and services available. Interactive Intelligence solutions are modular in nature, built with proven, award-winning products that push the edge of technology to deliver a truly best-of-class offering. The company's innovation and experience maximizes customer value with a product line that helps businesses more rapidly respond to change, while reducing the cost and complexity associated with managing interactions.

From sophisticated contact center automation applications - including automatic call distribution (ACD), interactive voice response (IVR), speech recognition, Web collaboration, remote agent support, supervisory monitoring, predictive dialing, call recording, reporting and more - to SIP-based enterprise IP telephony, unified communications and messaging, and customer self-service, Interactive Intelligence offers a flexible, easy-to-manage alternative to proprietary, hardware-centric solutions.

Research From This Company :
Benchmark Portal All-in-One Report
The Intelligent Contact Center
What’s New in Customer Interaction Center (CIC) 2.4
CXO Media Executive Summary: Internet Protocol Communications on the Brain
5 Checkpoints to Implementing IP Telephony
Your Voicemail System Is More Than 5 Years Old. Now What?
 
Corporate Website : www.inin.com
 
   
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