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What Makes Human-Centric BPM Different?

Published by Ultimus on Sep 13, 2006

The challenge for BPM today is not to simply “automate” processes, but to deliver the human-centric capabilities people need in order to fully embrace the new, more efficient work processes.

When BPM systems deliver on these needs BPM close the gap between its high potential and its relatively modest adoption to-date.
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