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Fortis Turkey Increases Quality of Customer Services with Improved Network Management

Published by CA NVM on Jan 09, 2008

Providing highly available financial services to its customers is a cornerstone of Fortis Turkey’s strategy for growth. Fortis aims to double its market share in selected products in Turkey by 2009. Delivering quality of service throughout this period is critical for the bank’s profitability and competitive advantage. With the bank’s 270-plus Turkish branches and 4,975 staff reliant on IT to deliver services across a range of channels and process customer transactions, Fortis Turkey must be able to guarantee the availability and performance of its network.

Fortis Turkey uses a Network Management solution from CA to monitor more than 500 infrastructure devices and the overall performance of its network 24x7. Read about their success in this case study.
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