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Web Enabled Customer Support - Self-Service Business Processes

Published by BroadVision on Dec 07, 2005

The benefits of moving manual processes to the web are well understood. But very few organizations have web-enabled product returns, bill disputes or other complex business processes.

This paper discusses requirements for web-enabling complex processes and new technology from BroadVision that allows organizations to deliver self-service processes through existing websites. Download this white paper to learn more.
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